eComm Live 2025
Conference Agenda
Check out the eComm Live 2025 Conference Agenda!
eComm Live is a 2-Day event, with the Main Conference taking place on the second day.
Day 1: eComm Founder Sessions, Networking Breakouts & Opening Party
eComm Founder Sessions – Powered by GoKwik: Registration & Networking
12:45 - 13:15
Join us at the highly anticipated eComm Founder Sessions, where the captivating stories of eCommerce pioneers come to life. You'll hear directly from brand founders and be inspired by their business and personal journeys.
Open to all Ticket Holders.
eComm Founder Sessions – Welcome from Host & MC
13:15 - 13:25
Welcome to the eComm Founder Sessions, powered by GoKwik — with opening remarks from Event Director Kevin Traynor, and hosted by broadcaster and presenter Mark Simpson, your MC for the day.
Open to all Ticket Holders
eComm Founder Sessions – Fireside Chat: Building a Movement: Niall Horgan on Scaling Gym+Coffee
13:25 - 14:05
What does it take to turn an idea into a community-driven brand with global reach? In this fireside chat, Niall Horgan, CEO and Co-Founder of Gym+Coffee, joins Mark Simpson to share the story behind one of Ireland’s fastest-growing lifestyle brands.
From the early days of launching with a simple mission—to Make Life Richer—to building a movement that blends activewear, community, and culture, Niall will reflect on Gym+Coffee’s journey so far and share what’s next as the brand looks toward global growth.
Open to all Ticket Holders
Partner Spotlight: GoKwik
14:05 - 14:10
Welcome from our eComm Founder Sessions sponsor, GoKwik. Abhishek Chandra, Chief Revenue Officer, joins us on stage to introduce GoKwik and share how they're helping eCommerce brands drive growth.
Open to all Ticket Holders
eComm Founder Sessions – Fireside Chat: Changing Period Care for Good: The Riley Story with Fiona Parfrey
14:10 - 14:50
Join Fiona Parfrey, Co-Founder of Riley, as she shares the story behind one of Ireland’s most exciting emerging brands. Fiona shares how Riley came to life, the challenges of raising capital, and the values that have shaped the company culture as the team has grown. We’ll explore Riley’s plans for continued expansion through both D2C and B2B channels, and dive into their experience becoming a B Corp. Fiona will also discuss the intricacies of managing a subscription eCommerce model, from reducing churn to prioritising customer care.
Open to all Ticket Holders
Break
14:50 - 15:05
eComm Founder Sessions – Panel: Founder Stories: Leading the Way to eCommerce Success in 2025
15:05 - 15:45
What does it take to build and sustain success in the ever-evolving world of eCommerce? In this panel, four leaders from some of Ireland’s most exciting brands and retailers share their journeys. What's worked, what hasn’t, and what they see coming next. With Miya Knights leading the conversation, the panel will share real stories and lessons on building a brand, growing a team, leveraging technology, and keeping customers at the heart
eComm Founder Sessions – Closing Remarks
15:45 - 15:50
Closing remarks and key information about the upcoming breakout sessions.
Open to all Ticket Holders
Break
15:50 - 16:00
Networking Breakout: Women in eCommerce
16:00 - 17:00
This session includes dedicated time for networking, with light refreshments provided to keep the conversations flowing. After the networking, we’ll dive into a panel discussion that explores the experiences of women shaping the future of eCommerce.
Open to all ticket holders.
Networking Breakout: The Big eCommerce Quiz
16:00 - 17:00
Get ready for some friendly competition at *The Big eCommerce Quiz*! This laid-back breakout session is all about having fun, testing your eCommerce knowledge, and breaking the ice with your fellow quizzers.
Open to all ticket holders.
Opening Party – Sponsored by TBM Solution
19:30 - 22:30
Join us for the official opening of eComm Live 2025 at our biggest Opening Party to date. Expect great food, drinks, and entertainment as we kick off the event in style!
Open to all ticket holders.
Day 2: Assembly Hall
Registration Opens [All Ticket Holders]
08:30 - 09:30
Registration opens at 8.30am at The Assembly Buildings Conference Centre. Grab a coffee and get ready for the day ahead!
Welcome to eComm Live: The 2025 Playbook for Success
09:30 - 09:35
Welcome from eComm Live Founder, Kevin Traynor.
KEYNOTE: The Outlook for Retail and Top of Mind Disruptions: Gen AI, Marketplaces and Social Commerce Evolution
09:45 - 10:25
This session will unpack the transformative trends reshaping the retail landscape, from the explosive rise of GenAI and its impact on customer engagement, to the evolving role of digital marketplaces and the accelerating shift towards social commerce. With unique insights drawn from data-led research and strategic industry analysis, this keynote will provide attendees with a compelling view of where the sector is heading and what businesses must do now to remain relevant in an increasingly complex and disruptive environment.
Break
10:25 - 10:45
PANEL: Product First: The Inside Track on Building Winning Products
10:50 - 11:20
You can have the best marketing and the slickest eCommerce experience — but if the product isn’t right, it all falls flat. In this candid panel, three brand founders share the product development process behind their winning products. From spotting gaps in the market to sourcing and manufacturing, discover why getting the product right is the ultimate factor in building a great brand.
PANEL: Omnichannel Mastery: Creating a Superior Experience for the Shopper of Tomorrow
11:25 - 11:55
Retailers need more than just a strategy; they need a roadmap for transformation that adapts to ever-changing customer demands. In this session, our panel will share how to craft an omnichannel experience that not only meets customer needs but delights them at every touchpoint. From blending seamless online and offline experiences to optimising every interaction, discover how to remove pain points, create smooth customer journeys, and engage younger, tech-savvy shoppers.
FIRESIDE CHAT: Transforming with Style – Inside Boden’s Digital Transformation with Shopify
12:00 - 12:30
As part of its digital transformation, Boden has embarked on a major replatforming journey, moving to Shopify to future-proof its eCommerce operations and enhance the customer experience. In this fireside chat, Ana Machado da Silva, Senior Head of Product Management and Experience at Boden, joins Jo-Anne Morgan, Enterprise Success Manager at Shopify, to share how the brand is embracing agility, optimising backend systems, and staying true to its identity while evolving its digital experience.
Break
12:30 - 13:30
PANEL: Beyond Borders: Scaling Irish eCommerce for International Success
13:35 - 14:05
Ready to take your Irish eCommerce brand to the world? In this unmissable session, industry leaders will share how they’ve approached scaling internationally. From adapting your strategy to new markets to harnessing Ireland’s rich heritage in storytelling, discover how Irish brands are using their roots to captivate global customers. Plus, you'll hear how to overcome real-world challenges like tariffs, logistics, and navigating cultural nuances as you scale your business globally.
PANEL: Performance vs Brand: Why You Shouldn’t Have to Choose
14:10 - 14:40
Performance drives results. Brand builds connection. But in today’s competitive eCommerce landscape, can you really afford to prioritise one over the other? In this session, Leighton Penrose from Leading Social is joined by panelists from Snag, Mantra Official, Life Style Sports, and Vacious to explore how they’re balancing performance and brand marketing. They’ll dig into the realities of budget allocation, the pressure to justify ad spend, and whether creative risks still have a place in a world of data-driven content.
Break
14:40 - 14:55
PANEL: Scroll, Shop, Scale: The Social Commerce Revolution
15:00 - 15:30
Social commerce is no longer a trend, it’s a proven growth engine for brands in 2025. In this panel, TikTok’s Nilam Atodoria leads a conversation with three brands that have harnessed the platform to build communities, drive sales, and scale fast. You’ll hear how Glow For It, Hair Syrup, and Voduz each found their own formula for success—from viral product launches to game-changing TikTok Shop strategies.
FIRESIDE CHAT: How Grace Beverley Built Multi-Million Pound Businesses in Her 20s
15:35 - 16:20
Grace Beverley has redefined what it means to be a modern entrepreneur. In this candid fireside chat, hosted by The Entrepreneur Experiment's Gary Fox, Grace shares the story behind building multiple successful brands—including TALA and SHREDDY—while challenging industry norms around productivity and work-life balance.Expect honest reflections on scaling a business in the spotlight, lessons learned along the way, and the mindset that’s driven Grace to create several multi-million pound businesses by her mid-20s. Whether you're a founder, marketer, or aspiring entrepreneur, this is a rare opportunity to hear directly from one of the UK’s most influential voices in business today.
VIP Dinner [Invite Only]
17:00 - 19:30
Come join us for an exclusive VIP Dinner! Enjoy delicious food, great company, and the chance to connect with conference speakers and fellow VIPs in an intimate setting. The perfect way to unwind after the conference!
Invite Only.
Conference Closing Party
19:30 - 22:30
Wrap up the conference in style! Enjoy drinks, live tunes, and a laid-back vibe. It’s the perfect chance to reflect on the event, connect with new people, and have some fun to end the conference.
Open to all ticket holders.
Day 2: Minor Hall
Registration Opens [All Ticket Holders]
08:30 - 09:30
Registration opens at 8.30am at The Assembly Buildings Conference Centre. Grab a coffee and get ready for the day ahead!
No Session
09:30 - 10:50
Sessions begin in Minor Hall at 10:50am.
PANEL: How Startup eCommerce Brands Can Take on Big Players
Adam Smith,
Breige Grogan,
Jennie Haire,
Declan O’Keeffe,
Nadia Power
Assembly Buildings Conference Centre
Assembly Buildings Conference Centre
10:50 - 11:20
You don’t need a million-dollar budget to make a big impact. This panel dives into how savvy startups can outmaneuver big players. Think smart marketing, killer brand stories, the right tech, and a community that buys (and buys in). Find out what’s worked, what hasn’t, and what our panelists have learned along the way.
PANEL: Unpacking Amazon.ie: What Every Irish Brand Needs to Know
11:25 - 11:55
With Amazon.ie now live, Irish brands have a unique opportunity to expand their reach. But what does it take to succeed on this mega marketplace? Join our panel of experts as they unpack the key strategies, common pitfalls, and insider tips for making the most of Amazon.ie. From fulfilment and pricing to brand visibility and customer service, this session will help you understand what to do and what to avoid in order to really move the needle.
TALK: Beyond Cost Savings: How AI is Redefining ROI in eCommerce Customer Service
12:00 - 12:30
The AI-first era of customer service is transforming support economics and making it possible to scale without increasing headcount. But AI’s true ROI goes beyond cost savings – it’s unlocking efficiency, driving revenue, and reshaping customer interactions. In this session, Raylo and Intercom will share how they’ve leveraged AI to scale support, the key metrics they use to measure impact, and how to create a blended human+AI experience. With 95% of eCommerce companies already investing in AI and 96% planning to in 2025, the race is on. Learn how to stay ahead and maximize AI’s potential.
Break
12:30 - 13:30
Cracking the Code for B2B eCommerce: Aligning Strategy, Tech, and Teams for Maximum Impact
13:35 - 14:05
It takes a full business approach to create a successful online B2B experience. This session will explore how aligning strategy, teams, and processes with your technology is key to driving results in B2B. It's not about the tech itself, it’s about applying it to streamline operations and deliver a seamless B2B experience.
PANEL: Beyond the First Million: Scaling Operations for Long-Term Success
14:10 - 14:40
Hitting your first million is just the beginning. Now, it’s time to scale smart. This session dives into the key areas that will drive your growth as you scale: optimising your tech stack, scaling your marketing efforts, perfecting payments, streamlining logistics, and building effective teams. Our experts will share insights on how to tackle these challenges effectively and accelerate your success.
Break
14:40 - 14:55
10X your Creative Output and Dominate Meta Ads in 2025
15:00 - 15:30
How we used strategic volume to increase Nutrition Geeks' revenue by 110% in 60 days and what separates the best from the rest on Meta in 2025.
Day 2: Boardroom
Registration Opens [All Ticket Holders]
08:30 - 09:30
Registration opens at 8.30am at The Assembly Buildings Conference Centre. Grab a coffee and get ready for the day ahead!
No Session
09:30 - 10:50
Sessions begin in Boardroom at 10:50.
TALK: Fitting Retention Strategy to Your Brand's Archetype To Drive More Revenue, Profit, and Customer Happiness
10:50 - 11:20
Join Conor Gallagher and Conor Sunderland, Co-Founders of Kensington Media House, as they explore how aligning your retention strategy with your brand's archetype can boost revenue, profit, and customer satisfaction. Discover practical insights on crafting personalised, effective retention tactics tailored to your brand’s unique identity for long-term success.
TALK: CRO – The how to guide for what to do, when to do it and what to expect
11:25 - 11:55
In this session, Adam will start by explaining why CRO is not just about testing 'ideas'. He'll then go on to explain how to assess what a store needs to work out how it needs to improve the onsite experience, then show methods and tools to prioritise what needs to be done - and finally, wrap up by sharing 3 CRO tests that have produced big impacts in the past quarter for his clients.
TALK: Breaking Into The U.S. Market: What Every eComm Brand Needs to Know
12:00 - 12:30
Expanding into the U.S. is a massive opportunity for eCommerce brands, but it’s also filled with potential pitfalls. From compliance headaches to unexpected costs, many businesses underestimate what it takes to succeed in this market. In this session, I’ll share firsthand insights from launching my own brand in the U.S. and helping hundreds of UK, EU, and Australian businesses do the same. We’ll cover the key steps to ensure a smooth expansion, including product compliance, tax and insurance requirements, and logistics strategies that simplify what can feel like an overwhelming process. If you’re considering scaling into the U.S. (or want to ensure you’re doing it right), this talk will give you practical, actionable guidance to avoid common mistakes and set your brand up for success.
Break
12:30 - 13:30
Intelligent Offers: How to Drive More Revenue While Protecting Your Brand
13:35 - 14:05
In this session, Dan Bond, VP of Marketing at RevLifter will show you how to drive more sales, higher AOV, and better stock control while giving away less value.
Live Shopping Isn’t a Trend—It’s a Revenue Machine
14:10 - 14:40
Forget trends—this is a revolution. Join Live Shopping experts Macdara Duncan and Sam Gollings from Sprii, the platform powering major retail players across the UK and beyond, as they unveil what’s really driving up to 4x higher conversion rates, 200% sales spikes, and 75% new customer growth. You’ll get a behind-the-scenes look at winning formats, platform secrets (spoiler: Meta > TikTok), and how retailers and brands like QVC, JYSK, LEGO, and s.Oliver are turning comments into conversions at scale. If you’re still watching from the sidelines, you’re already behind. This is your wake-up call. Walk away with a playbook to own the most powerful sales channel in e-commerce today.
Break
14:40 - 14:55
More info coming soon.
15:00 - 15:30
Details TBC. Check back soon for updates.
ECOMM LIVE 2025
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About eComm Live
Expert Speakers & Quality Content
With 50+ experts, you’ll walk away with insider insights and eCommerce strategies from leading speakers from some of the most influential brands & providers in the internet retail industry.
A Conference with a Difference
Unlike other eCommerce events, eComm Live is built around the principles of community, genuine connection, quality content, meaningful collaboration, and fostering long-term relationships.
Social Activities & Networking Events
Enjoy a variety of social activities designed for all delegates, including lively conference parties, engaging social mixers, and curated networking sessions to connect and collaborate.