Ticketing
Can I pay by invoice?
Yes – please complete the online registration process, where you’ll have the option to select ‘Pay by Invoice.’
Are charity discounts available?
Yes, we offer a 50% discount for delegates from charities and non-profits. Email us at hello@ecomm.live for more information.
Are students discounts available?
Yes, we offer a 50% discount for students with a valid university ID. Email us at hello@ecomm.live for more information.
What If I Need To Cancel My Attendance To The Event?
If you are unable to attend the event and need to cancel a booking, let us know in advance by emailing us at hello@ecomm.live.
Our reimbursement policy is as follows:
– For cancellations up until midnight four weeks prior to the event a 50% refund will be given
– For cancellations up until midnight two weeks prior to the event a 25% refund will be given
For registrations cancelled after this time, or for failure to attend the conference, no refund will be given.
Travel & Accommodation
Is Parking Available?
Attendees can avail of the Value Car park located at 21-31 Grosvenor Road Belfast, just a 2 minute walk from both the Europa Hotel & Assembly Buildings Conference Centre. You can find more information on car parking in Belfast here.
What hotels do you recommend?
We have a range of hotel recommendations for you which include special room rates and discount codes for delegates attending eComm Live 2025. Visit this page for more information.
How do I get to and from the airport to the venue?
You can find travel information here. Email us at hello@ecomm.live if you have any specific questions.
Getting Involved
Can I Volunteer?
We are no longer accepting applications for volunteers for our 2025 event.
Are there sponsorship opportunities?
Yes, there are a limited number of sponsorship opportunities for the 2025 conference. Please contact us at hello@ecomm.live for more information or request a sponsorship pack here.
General
How can I find out when someone is scheduled to talk?
The full conference schedule will be available soon. Please note, lineup and timings are subject to change.
Are both days of the event in the same venue?
No they are not. However, we have chosen two great venues that are situated a two-minute walk from each other. Please check your booking confirmation and activity list carefully to ensure you arrive at the correct venue.
Will Presentations be available?
We’ll be collecting speaker presentations following the conference and will email all of these out to attendees. If you miss a talk you wanted to catch, don’t worry – you’ll be able to access the slides later. Please note: we cannot guarantee all speakers will be able to share presentations.
Is lunch provided?
Yes, Breakfast, Lunch and Afternoon Tea will be provided to all delegates on Day 2 to meet a variety of dietary requirements. Light snacks will be available on Day 1 at the eComm Founder Sessions, and food will be provided at our Opening Party.
Does the event have a cloakroom?
Yes, we will provide a secure cloakroom to ensure your comfort at eComm Live 2025.
Is eComm Live accessible?
Yes, all main areas of the venue are accessible including the main stage. If you have any specific requirements, please let us know at hello@ecomm.live.