Privacy Policy

eComm Live (hereby referred to as ECL) and its affiliated events, collect personal data of its customers and visitors of its websites whilst providing its services.

ECL processes your data with due care, in accordance with all applicable laws and regulations.

Our Privacy Statement explains what data we process, how we do that and how you may use your rights as a data subject (e.g. right to object, right of access).

This Privacy Statement may be updated from time to time. You can find the current version on our website https://ecomm.live.

This Privacy Statement applies to all personal data that ECL processes during the execution of our services, including the personal data of visitors of the ECL websites.

This Privacy Statement only covers data processing carried out by ECL. The Privacy Statement does not address, and we are not responsible for, the privacy practices of any third parties.

1. Identity of the controller of the processing of your personal data

The controller of the processing of the personal information is Grow Consultancy Limited

Correspondence address: Grow Consultancy, 48-60 High Street, Belfast, BT1 2BE

E-mail address: hello@growconsultancy.co

2. Personal data processed and sources of data

ECL collects two types of information from our Users: (i) User Data; and (ii) Technical Data. Although we do not normally use Technical Data to identify you as an individual, you can sometimes be recognized from it. In such situations, Technical Data can also be considered personal data under applicable laws.

We may collect and process the following User Data about our customers and visitors: (i) first and last name; (ii) address details, (iii) telephone number, (iv) email address, (v) your location when you use our service.

We may collect User Data from our customers and visitors in a variety of ways, including, when they register to our services, subscribe to a newsletter, buy a ticket to one of our events or fill out a form. We will collect User Data from customers and visitors only if they voluntarily submit such information to us.

We and/or our authorised third party service providers, may automatically collect Technical Data when you visit or interact with our services or sites. Technical Data may include the browser name, the type of computer or device, time spent on website, interaction with the Services, the time and date of user visits, IP address, operating system and the Internet service providers utilised and other similar technical information.
Cookies

We use various technologies to collect and store information when you visit the ECL website, including cookies. Cookies allow us to calculate the aggregate number of people visiting our websites and monitor the use of the websites. This helps us to improve our websites and better serve our users. We also use tracking and analytics cookies to see how well our services are being received by our users.

You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of our sites and services may not function properly. For more information about cookies and how to delete them, visit www.allaboutcookies.org.

3. Purposes and lawful bases for the processing of your personal data

We process your personal data under the legal bases set out below.

This information will be shared through the platform and other applications to enable networking, partner booth interaction and content engagement during and post-event by ECL and its partners, as well as with partners who sponsor particular elements of our events that you attend e.g. opening party, social activities, drinks receptions (Note: these are examples and this list is not exhaustive).

4. Who we share your data with

We may disclose personal data only as is necessary to provide our services, and under the conditions stipulated below:

Business Partners: Partners who we work together with to provide you the services you’ve requested or bought, or elements of our events that they have sponsored. For example, sharing your personal data via the platform or other third-party applications to enable networking, partner booth interaction and content engagement during and post-event by ECL and its partners.

Service Providers: Carefully selected companies that provide services for or on behalf of us, such as companies that help us with event management, customer care activities, advertising (including customised advertising on our websites, third-party websites, or online platforms), conducting customer satisfaction surveys, or billing, or that send emails on our behalf. These providers are also committed to protecting your information.

Other Parties When Required by Law: For example, it may be necessary by law, legal process, or court order from governmental authorities to disclose your information. They may also seek your information from us for the purposes of law enforcement, national security, anti-terrorism, or other issues that are related to public security.

Other Parties with Your Consent or at Your Direction: In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you separately consent to or request such sharing.

Our website may, from time to time, contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and we do not accept any responsibility or liability for those policies. Please check those policies before you submit any personal data to those websites.

5. Retention period

ECL does not store your personal data longer than is legally permitted and necessary for the purposes for which the data were collected. The storage period depends on the nature of the information and the purposes of processing. The maximum period may therefore vary per use. In general, we store data for the provision of services for a maximum of five years after our relationship ended.

6. Your rights

Right to access

ECL offers you access to the personal data we process. This means you can contact us asking us to inform you about your personal data that we have collected and processed and the purposes such data are used for.

Right to correct

You have the right to have incorrect/unprecise, incomplete, outdated, or unnecessary personal data we have stored about you corrected or completed by contacting us.

Right to deletion

You may also ask us to delete your personal data from our systems. After the data have been deleted, we may not immediately be able to delete all residual copies from our active servers and backup systems.

Right to object

You may object to certain use of your personal data if such data are processed for other purposes than necessary for the performance of our services or for compliance with a legal obligation. You may also object to any further processing of your personal data after prior given consent. If you object to the further processing of your personal data, this may lead to fewer possibilities to use our websites and other services.

You have the right to opt out of receiving electronic direct marketing communications from us by clicking on the opt-out link provided in all marketing communications we send you and choosing not to receive marketing communications from us in the future. You also have the right to prohibit us from using your personal data for direct marketing purposes, market research and profiling by contacting us on the addresses indicated above.

Right to restriction of processing

You may request us to restrict certain processing of your personal data. If you restrict certain processing of your personal data, this may lead to fewer possibilities to use our websites and other services.

Right to data portability

You have the right to receive your personal data from us in a structured, commonly used format in order to transmit the data to another controller.

Right to lodge a complaint

You also have the right to lodge a complaint with a supervisory authority, although we encourage you to contact us first. Contact details for the Information Commissioner’s Office can be found at: https://ico.org.uk/

Right to withdraw consent

Where we process your data on the basis of consent, you have a right to withdraw your consent.

Rights in relation to automated decision making.

You have the right to not be subject to a decision based solely on automated processing, including profiling.

How to use your rights

You may use these rights by sending a letter or e-mail, including your name, address, phone number and a copy of a valid ID to us on the addresses set out above. If your request regards personal data in a cookie, you have to enclose a copy of the said cookie. We may request the provision of additional information necessary to confirm your identity. We may reject requests that are unreasonably repetitive, excessive or manifestly unfounded. In case you consider our processing activities of your personal data to be inconsistent with the applicable data protection laws, you may lodge a complaint with the local supervisory authority for data protection.

7. Information security

We will take all reasonable, appropriate security measures to protect ECL and our customers from unauthorised access to or unauthorised alteration, disclosure or destruction of personal data we hold. Measures include, where appropriate, encryption, firewalls, secure facilities and access rights systems. Should, despite of the security measures, a security breach occur that is likely to have negative effects to your privacy, we will inform you about the breach as soon as reasonably possible.

8. Information Transfers

Your use of our services may also involve the transfer, storage, and processing of your personal data to other countries outside of the European Economic Area. We will take appropriate measures, in compliance with applicable law, to ensure that your personal data remains protected. Such measures include the use of Standard Contractual Clauses to safeguard the transfer of data outside of the EEA.

9. Applicability and changes

Our Privacy Statement may change from time to time. You can find the current version on our website https://ecomm.live. We will not make substantial changes to this Privacy Statement or reduce your rights under this Privacy Statement without providing you with a notice.

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