Meet the official sponsors, media partners, and featured companies that help make eComm Live possible.
As the world’s leading international express service provider, DHL Express helps British businesses connect to global markets, delivering shipments to over 220 countries and territories with speed and reliability. Our global network and specialist expertise enable all businesses to move goods on time and manage international supply chains with confidence. With more than 400,000 logistics professionals worldwide, we offer tailored support to help businesses expand internationally and operate more sustainably. We are committed to enabling secure, low-emission trade flows and achieving net-zero emissions logistics by 2050 – helping UK manufacturers stay competitive in a fast-changing global economy.
GoKwik was launched in November 2020, is the largest eCommerce enabler in Asia which has the deepest & most powerful network data of 130 Million+ shoppers through which it has helped 12000+ brands across Asia, US, UK, Europe and Middle East increase conversions, reduce frauds and boost revenue realisation thereby increasing overall growth potential for these brands.
In 2024, GoKwik helped brands to process a GMV in excess of £3Bn and powered over 2 Bn+ conversations on Whatsapp. GoKwik is backed by some of the largest global VCS like Sequoia Capital, RTP Global and Think Investments.
Current Product Suite :
1. One-Click Fast Checkout: KwikCheckout
2. Whatsapp Commerce Solution: KwikEngage
3. Returns Management Solution: Return Prime
Intelligent customer engagement and extraordinary support for eCommerce sellers, everywhere they sell. eDesk empowers ecommerce brands & marketplace sellers to deliver faster, smarter, AI-driven customer experiences across every channel, from marketplaces and webstores to social media and email, all from one unified inbox. Our eCommerce helpdesk platform delivers intelligent customer engagement by centralizing all your customer messages, automating repetitive support tasks, and turning customer conversations into growth. With eDesk, your team can resolve issues faster, delight more customers, and scale efficiently, everywhere you sell.
Zipchat is a conversational AI agent for e-commerce that handles both pre-purchase and post-purchase conversations, like product discovery, sizing questions, shipping updates, order tracking, returns, and FAQs. It works across key channels including your website chat, WhatsApp, Emails, Instagram, Facebook Messenger, and TikTok Shop, so customers get instant help wherever they message you. Powered by “abilities,” Zipchat can go beyond basic replies by taking actions inside the shopping journey, like recommending products, answering order-specific questions, and automating common support flows to drive more sales while reducing ticket volume.
With 50+ experts, you’ll walk away with insider insights and eCommerce strategies from leading speakers from some of the most influential brands & providers in the internet retail industry.
Unlike other eCommerce events, eComm Live is built around the principles of community, genuine connection, quality content, meaningful collaboration, and fostering long-term relationships.
Enjoy a variety of social activities designed for all delegates, including lively conference parties, engaging social mixers, and curated networking sessions to connect and collaborate.