With 25 years of experience in Warehousing and Logistics, starting straight from school and progressing through every operational role from picker and packer to COO, I’ve now established IMPACT EVOLVE. We’re a boutique Supply Chain and Operations consultancy dedicated to supporting founder-led businesses in the £1m to £50m revenue range, we have recently helped brands to launch in new countries, reduce carrier costs, relocate 3PLs and improve overall operating efficiencies.
My journey includes 10 years at Hotel Chocolat, where I was instrumental in developing a multi-channel, global supply chain. This period was marked by growth from £40m to £140m in revenue, leading to an IPO on AIM in 2016. My efforts contributed to the creation of a subscription model with 100k subscribers in the UK, the launch of 100 retail stores across the UK, 5 in the USA, and 5 in Japan, in addition to setting up a D2C supply chain globally.
Furthermore, I led the Supply Chain for Gousto during the pandemic, a time when the company’s revenue soared from £150m to £300m and unicorn status in just two years. My role involved opening three additional operational sites, hiring over 50 people, and implementing the necessary technology, teams, and processes to meet demand and scale the business effectively.